Company name: Mr Marc BENOIST
Email: [email protected]
Phone: +33 (0)2 99 46 54 31
Share capital:
Individual VAT identification number: FR 823 412 356 12
Siret number: 341 235 612 00015
Photo credits: © Eliophot
By accessing this site, you are informed that the use of the Internet requires compliance with a set of legislation relating in particular to copyright and the Data Protection Act. Mr Marc BENOIST and ELIOPHOT cannot be held liable for errors or omissions, and the publisher also reserves the right to modify and update the site data at any time.
In accordance with the French Intellectual Property Code, the reproduction for purposes other than private use, sale, distribution, publication, adaptation or communication, whether partial or complete, of data (presentation, layout of the site, photos, texts and illustrations protected by copyright) is strictly subject to the prior written authorisation of the rights holders cited above.
Any user who has submitted directly or indirectly personal information has a right of access and rectification in accordance with Law No. 78-17 of 6 January 1978 (Data Protection Act) from the site administrator.
The Site is published by the operating company whose details are provided above. Access to the website and use of its content are carried out within the framework of the terms of use described below.
"Personal data" means any personal information that you may share with the operating company and which may enable it, directly or indirectly, to identify you as a natural person, for example when visiting a website, requesting information, booking a room and other services.
You may be asked to provide your personal data when browsing the operating company's website.
Whether the information requested is mandatory or optional is indicated at the time of collection by an asterisk "*". Information marked with an asterisk is mandatory as it is essential for processing your various requests. Other information is intended to help us get to know you better and to improve the services offered to you. It is therefore optional.
The operating company collects and processes in particular your surname, first name, email address, billing address, telephone number, IP address, connection data and browsing data, your preferences and interests (non-smoking room, preferred room, type of stay, etc.), your online reviews.
The information collected is stored in our various reservation systems on secure and SSL-certified databases.
This database includes: customer names, their addresses, their telephone numbers, their positions, the name of their company and their credit card data. We may also record other information such as your preferences regarding room, meals, drinks and other services as well as your stay history at our establishment.
Through the website, the operating company collects data concerning you that is strictly necessary for the following purposes:
In the absence of a response to mandatory information, your request cannot be processed.
No personal data is or will be collected without your knowledge. Whether the information to be communicated to the operating company as part of the collection carried out on the website is optional or mandatory will be indicated to you in advance, via the presence of the "*" asterisk symbol. The operating company collects and processes your personal data solely for the purposes described in these Legal Notices.
The operating company only collects and processes the personal data necessary for the proper processing of your request or the personalisation of the services offered to you.
The operating company only retains your personal data for the period necessary for their processing in accordance with applicable law.
The operating company undertakes to take the necessary measures to guarantee the confidentiality of the data and not to disclose it to unauthorised third parties.
We may be required to transmit your personal information to local authorities, if required by law or as part of an investigation and in accordance with local regulations.
Like most websites, certain information is automatically recorded via a protocol. This information includes protocol addresses (IP address), type of browser used, Internet service provider, referring and exit pages, operating system, date, time and clickstream data.
Cookies do not record information provided by users during an online reservation or when registering a customer account. Cookies identify your browser rather than you personally and cannot by themselves reveal your identity.
You are informed of your rights of inquiry, access, rectification and opposition for legitimate reasons as well as your right to object to commercial prospecting in accordance with the provisions of Law No. 78-17 of 6 January 1978.
In accordance with Law No. 78-17 of 6 January 1978, relating to Information Technology, Files and Freedoms, you benefit, upon simple written request, from a right of access and rectification regarding information concerning you.
You may also, for legitimate reasons, object to the processing of data concerning you.
To exercise any of these rights and obtain communication of information concerning you, simply contact the operating company whose details are accessible at the beginning of these Legal Notices.
When browsing the website, certain information relating to your terminal's navigation may be recorded in files called "Cookies" installed on your terminal, subject to the choices you may have expressed regarding cookies and which you can modify at any time.
A cookie is a small text file recorded in a dedicated space on your terminal's hard drive, when viewing an online service using your browsing software. It enables its issuer to identify the terminal in which it is recorded, for the duration of the cookie's validity or registration period.
The cookies issued by the operating company are used for the purposes described below, during the validity period of the cookie concerned, subject to your choices resulting from the settings of your browsing software used during your visit to the website, which you can modify at any time.
Cookies from partner companies (third-party cookies) may be placed on your computer via the website pages.
Only the issuer of a cookie can read or modify the information contained in it.
Different types of cookies are used on the website, they have different purposes. Some are necessary for your use of the website.
These are cookies that enable the operating company to:
Examples of analytical cookies:
The operating company may include on the website tools for sharing content with other people or for informing other people of your browsing or opinion regarding content on our site. This is particularly the case for "Share" and "Like" buttons from social networks such as Facebook, Twitter, etc.
The operating company has no control over the process used by social networks in collecting information.
We inform you that when placing your order, the operating company, or its service providers acting on its behalf, may deposit cookies or collect information relating to your terminal, in particular the information (technical security attributes) necessary for the recognition of equipment (computer, tablet or mobile phone) in order to allow the identification of your equipment for the purpose of securing transactions in your interest.
The advertising content (graphics, animations, videos, etc.) broadcast in the operating company's advertising spaces may contain cookies issued by third parties which may allow, during the validity period of the cookies, clicks to be counted, but also to offer you the most suitable advertisements based on your browsing behaviour, interests and preferences.
Refusing advertising cookies has no impact on the use of the site and will not stop advertising on the site or on the internet. It will only result in advertising that does not take into account your interests or preferences.
These cookies mainly depend on advertising networks. We cannot list them exhaustively:
The site may contain cookies issued by third parties (agencies and advertising tools) and allow them, during the validity period of this cookie, to collect browsing data relating to devices connecting to our sites, but also to offer you advertising content likely to correspond to your previous browsing on the site.
In no case does this data collection allow these service providers to identify you personally. Your surname, first name, username, postal address, email address and password are never communicated to third parties without your prior and explicit consent.
Several options are available to you for managing cookies. Any settings you may make may change your internet browsing experience and your conditions of access to certain services requiring the use of cookies.
You can customise your internet browser (Google Chrome, Internet Explorer, Mozilla Firefox, etc.) so that cookies are recorded on your terminal or, on the contrary, that they are refused.
If you refuse to record cookies, certain features, such as logging in to your personal space, personalising your navigation (choice of favourite language, for example) will no longer be available.
The operating company declines all responsibility for the consequences linked to the degraded functioning of its services and features due to the refusal of cookies.
For the management of cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser which will allow you to know how to change your cookie preferences.
For Internet Explorer™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
For Safari™: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
For Chrome™: https://support.google.com/chrome/answer/95647?hl=en
For Firefox™: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
The operating company invites you to consult the CNIL website at the following address: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser
In accordance with Articles L. 616-1 and R. 111-1 6° of the French Consumer Code, the customer is entitled to refer to the Tourism and Travel Mediator, whose current contact details are as follows:
Tourism Travel Mediator,
MTV Médiation Tourisme Voyage
BP 80 303
75823 Paris Cedex 17
Villa Reine Hortense is undergoing a transformation to offer you an even more exclusive experience.
We look forward to welcoming you back in 2026 to our completely renovated Villa.
Thank you for your understanding. We hope to see you soon.
The Villa Reine Hortense team
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